Juice Cheltenham is delighted to be supporting a fantastic organisation in the search for a Business Support Administrator, based in Gloucester. This will be on an ongoing temporary basis, however there is an opportunity to go permanent, for the right individual.
Please note that a DBS check will be required for this role.
Day to Day
- Provide a professional and friendly front of house service, based on excellent customer service
- Ensure the office receives excellent business support
- Provide a full range of activities to support and enable efficient and effective meetings
- Provide written, verbal and e-correspondence, in collaboration with management and operational colleagues, ensuring prompt, courteous and appropriate responses
- Undertake desktop research on behalf of colleagues and management to inform responses to correspondence received or to enable the completion of specific reports
- Ensure recording is of a high standard and adheres to the statutory regulations
- Provide a reliable and accurate administration service to all members of staff
- Ensure an efficient, polite and professional telephone answering service
- Comply with administrative regulatory requirements
- Supporting the development of management information systems
- Assist with initial enquiries, ensuring they are dealt with quickly and efficiently
- Oversee processes and ensure they are completed in line with organisational policies
What we would like to see
- Previous administration and business support experience
- Ability to work under pressure and keep professional and calm at at times
- Excellent communication and customer service skills
- Previous CRM experience
- DBS check will be required.
This role is working Monday to Friday between the hours of 09.00 - 17.00.
If this role is of interest, we would love to hear from you!