Are you experienced in credit control or collections and looking for a new challenge within a vibrant and growing environment? Are you able to follow procedures with accuracy and attention to detail?
We are recruiting for a thriving company based in Bath, is seeking a dedicated and proactive Collections and Credit Control Officer to join their friendly team on a full-time basis.
DAY TO DAY:
- Supporting the Credit Control Manager by managing customer accounts
- Contacting customers to chase and collect overdue payments
- Chasing overdue payments, and ensuring the smooth operation of credit processes for both UK and European customers.
- Understanding payment terms, ensuring payment terms are up to date on Netsuite
- Managing customer expectations re payment timescales
- Sending out statements, analysing accounts, reconciling accounts, liaising with internal and external teams and 3rd party debt collectors
- Investigating and following up on any discrepancies
- Updating internally on areas of concern
WE WOULD LOVE TO SEE:
- Experience in credit control, collections, or related finance/accounting background
- Strong communication skills and a positive, approachable manner
- Proficient in Excel, with good understanding of ERP systems (experience with Netsuite advantageous)
- Attention to detail, accuracy, and excellent organisational skills
- Ability to analyse accounts, identify issues, and resolve discrepancies effectively
- Confidence in liaising with customers and internal teams to manage relationships and address concerns
- Previous experience working in a fast-paced office environment is desirable but not essential
- Clear understanding of payment processes and credit management practices
AND FOR YOU:
Central Bath working environment
Modern and well equipped offices
23 days holiday
Hybrid working after training
Healthcare cash plans
Regular social / team events
Start time between 8 am – 9 am
JRBath