Customer Care Administrator - Gloucester

Juice Recruitment is delighted to be supporting a dynamic and fast growing organisation in their search for a Customer Care Administrator to join their team. This is a fantastic opportunity for a highly organised and personable individual who enjoys working in a fast-paced environment and delivering an exceptional experience to clients and candidates.

The Role:

Working closely with senior leadership and a team of recruitment consultants, you will play a key role in keeping recruitment processes running smoothly from start to finish. You will act as a central point of coordination, ensuring both candidates and clients receive a seamless and professional experience throughout the hiring journey.

This is a varied and engaging position where strong communication skills, organisation and attention to detail are essential.

DAY TO DAY:

• Uploading and maintaining candidate records within the CRM system

• Formatting CVs to ensure they are client-ready

• Liaising with candidates and clients to schedule interviews and pre-interview briefings

• Sending interview confirmations and coordinating schedules

• Checking in with candidates prior to and on the day of interviews

• Supporting candidate engagement throughout the recruitment process

• Providing interview feedback to candidates

• Managing LinkedIn job slots and responding to applications via CRM and LinkedIn

• Contacting candidates within the existing talent community

• Reviewing job adverts on the company website to ensure they remain up to date

• Adding candidates to client portals

• Supporting weekly meetings to review live roles

• Posting congratulatory cards and gifts to successful candidates during their first week

• Adding new vacancies to the CRM system

WE ARE LOOKING FOR:

This role would suit someone who thrives in a busy and people-focused environment and enjoys keeping processes organised and moving forward.

You will ideally be:

• Highly organised with strong attention to detail

• Proactive and confident taking initiative

• Comfortable speaking with people on the phone

• Strong administration skills is essential 

• Able to prioritise effectively and manage multiple tasks

• Personable with excellent relationship-building skills

• Energised by working in a fast-paced and growing business

FOR YOU:

• Hybrid working with two core office days

• 4 day working week with 100% salary 

• Opportunity to join a business during an exciting period of growth

• Collaborative and supportive team environment

JRChelts