Juice Recruitment are delighted to be working in partnership with a leading company on their search for a Customer Service Advisor to join their team.
DAY TO DAY:
-
Update and manage customer agreements throughout their lifecycle
-
Process and allocate customer payments, contacting customers regarding missed or late payments
-
Work with third-party organisations such as debt collection and debt management agencies, following company procedures
-
Accurately record all customer interactions and updates on internal systems
-
Respond to customer queries via phone and written correspondence, resolving issues efficiently and professionally
-
Focus on delivering positive customer outcomes and resolving issues promptly
WE WOULD LOVE TO SEE:
- Experience within a Customer Service Advisor, Collections or Credit Control role
- Confident call handler
- Great attention to detail
- Great organisational skills
If this role sounds something of interest, please do click apply today for immediate consideration.
#JRChelts