Juice Cheltenham is delighted to be supporting a fantastic client in their search for a Customer Service Co-ordinator, based in Stonehouse, on a temp to perm basis.
We are seeking a great candidate to provide comprehensive customer service to all internal and external customers in a professional and timely manner.
DAY TO DAY
- Processing customer orders.
- Delivering excellent customer service, mainly by emails, but occasionally over the phone.
- Dealing with customer enquiries.
- Liaise with internal and external departments.
- Tracking shipments and updating clients of any delays.
- Resolving issues.
WE WOULD LOVE TO SEE:
- Previous customer service and (or) administration experience.
- Proven record of understanding and providing an excellent level of customer service.
- Strong ICT knowledge – including Excel, Word and SAP/databases.
- Excellent communicator with the ability to easily built relationships.
- Ability to analyse data, escalate any areas of concern and provide supporting reports when needed.
Working hours are Monday to Friday between 08.30-17.00.
If you are interested please do click apply today or call Juice Recruitment Cheltenham today on 01242 210410 and ask for Claire!
INDT