Juice Recruitment is delighted to be working in partnership with a well-established student lettings agency in Widcombe, with the appointment of a Student Lettings Administrator to join their friendly and supportive team.
This is a fantastic opportunity for an organised and detail-oriented individual with previous office administration experience and a passion for delivering excellent customer service. You will play a key role in managing tenancy reassignments, coordinating viewings, preparing contracts and supporting the day-to-day lettings process. Experience in property lettings would be advantageous, as would an interest in social media management.
DAY TO DAY RESPONSIBILITIES:
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Managing the tenancy reassignment process, from receiving notices to quit through to securing replacement tenants and issuing new contracts.
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Liaising with existing tenants, prospective tenants, landlords and guarantors throughout the reassignment process.
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Advertising available rooms and reassignment opportunities across social media channels.
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Arranging and conducting property viewings and responding to telephone and email enquiries.
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Preparing and processing tenancy agreements, surrender documents and guarantor paperwork, ensuring all records are accurate and compliant.
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Supporting compliance processes, including Right to Rent checks and deposit protection and returns.
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Providing general office administration support and assisting with the wider property lettings process.
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Using Reapit or a similar CRM system, alongside Microsoft Outlook and Excel, to maintain accurate records and manage tenancy documentation.
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Handling customer queries and complaints professionally, ensuring a high standard of customer service throughout.
WE WOULD LOVE TO SEE:
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Previous office administration experience is essential.
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Excellent organisational skills and a strong eye for detail.
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A good understanding of compliance requirements and the importance of accurate documentation.
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The ability to work effectively in a fast-paced environment and manage competing priorities.
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Confidence communicating with members of the public, landlords and tenants, both over the phone and face to face.
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Knowledge of Reapit or a similar CRM system, Microsoft Outlook and Excel.
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Previous property lettings experience would be advantageous.
AND FOR YOU:
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A salary of £28,000–£30,000 per annum, dependent on experience.
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A friendly, supportive and collaborative office environment.
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Office-based role at the agency's Widcombe branch.
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Working Hours: Monday: 8:45am–5:30pm, Tuesday to Thursday: 9:00am–5:30pm, Friday: 8:00am–4:30pm.
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20 days' annual leave plus bank holidays.
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Please note that annual leave cannot be taken in July, and two days' leave must be used to partly cover the Christmas closure, which generally runs from 24th December to 2nd January.
Please apply today!
INDO