Juice Recruitment is delighted to be supporting an award-winning business in Filton, with the appointment of a Flexible / Part Time Customer Service Coordinator to join their growing team.
This is a varied role supporting CCTV and alarm customers across the UK, combining customer service, administration, and system coordination within a busy and supportive environment.
Set working hours: 2 Days on Monday and Friday, 09:00 – 15:00.
You must be able to pass security vetting, provide 5 years of employment history and references, and explain any gaps in employment.
DAY TO DAY:
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Answer inbound calls and respond to customer emails
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Support customers with queries and basic technical issues
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Complete reports and general administration tasks
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Assist with CCTV and alarm system coordination
WE WOULD LOVE TO SEE:
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Strong communication and organisational skills
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Good attention to detail
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A calm and professional approach
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Confident using Microsoft Office
AND FOR YOU:
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£12.71 per hour day shifts / £13.49 per hour night shifts
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Company-funded training and development
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Pension, healthcare plan & staff perks
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Birthday off + generous holiday allowance
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Free parking & monthly Pizza Fridays
ADDITIONAL SHIFT OPPORTUNITIES:
There is also the opportunity to complete company-funded SIA CCTV training and pick up additional evening and weekend shifts within the CCTV Control Room.
Extra shifts available:
Mon and Fri (17:00 – 20:00)
Mon, Tues, Weds Sunday (20:00 – 23:00)
Saturday (14:00 – 20:00)
Duties would include:
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Monitoring live CCTV feeds and alarm activations
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Identifying suspicious or unusual activity
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Responding to incidents and following escalation procedures
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Handling calls with customers, keyholders and security teams
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Logging incidents accurately onto internal systems
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Working across multiple screens within a fast-paced environment
If this sounds of interest, then please apply today!
JRBristol