Juice Recruitment is delighted to be supporting an award-winning business in Filton, with the appointment of a Customer Service Coordinator to join their growing team.
This is a varied role supporting CCTV and alarm customers across the UK, combining customer service, administration, and system coordination within a busy and supportive environment.
Working hours: 2 Days on Monday and Friday, 09:00 – 15:00.
You must be able to pass security vetting, provide 5 years of employment history and references, and explain any gaps in employment.
DAY TO DAY:
• Answer inbound calls and respond to customer emails
• Update systems and maintain accurate records
• Support customers with queries and basic technical issues
• Complete reports and general administration tasks
• Assist with CCTV and alarm system coordination
WE WOULD LOVE TO SEE:
- Strong communication and organisational skills
- Good attention to detail
- A calm and professional approach
- Confident using Microsoft Office
ADDITIONAL SHIFT OPPORTUNITIES:
There is also the opportunity to complete company-funded SIA CCTV training and pick up additional evening and weekend shifts within the CCTV Control Room.
Duties would include:
- Monitoring live CCTV feeds and alarm activations
- Identifying suspicious or unusual activity
- Responding to incidents and following escalation procedures
- Handling calls with customers, keyholders and security teams
- Logging incidents accurately onto internal systems
- Working across multiple screens within a fast-paced environment
AND FOR YOU:
• £12.71 per hour day shifts / £13.49 per hour night shifts
• Company-funded training and development
• Pension, healthcare plan & staff perks
• Birthday off + generous holiday allowance
• Free parking & monthly Pizza Fridays
If this sounds of interest, then please apply today!
JRBristol